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Deja vu as UK Post Office offloads telecoms arm (again)
New CEO plans to sell its broadband and home phone business to focus on its core offerings
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Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
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Cloud gaming points way to successful 5G commercialisation for Singapore’s Starhub
Company partners with London-based retro gaming company
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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Loyalty still up for grabs in telco-land
Telcos continue to act against customer loyalty, as customers look elsewhere to more customer-centric non-telecoms firms
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Working at home set to get more expensive as BT claws back the cash
Raises prices across the board and limits its “unlimited” mobile data plans even more
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B2C – why there’s no such thing (and what you need to do about it)
With a complimentary Green Paper on the emerging Lifespace opportunity
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There comes a time to pick sides. This is it UK mobile operators.
The UK and the US still permit unregistered mobile SIMs. In the UK these are being used to facilitate serious crime. Teresa Cottam asks the UK industry what it intends to do about the situation.
